01 — Platform
The system of record for the dock.
Most marinas run on a spreadsheet, a paper waitlist, and one person's memory. We replace that with software built for the way a marina actually works — and the operating data it produces is what makes everything else we do possible.
What we build
Four systems, one record.
Every module writes to the same facility record, so occupancy, rate, receivables, and condition are one number rather than four opinions.
01
wotteri — the tenant platform
is the resident-facing side of the marina: the dock directory, the community feed, service requests, the vendor marketplace, boats for sale and rent, marina information, and the happiness survey that turns scattered complaints into something a manager can act on. It is live at marinas today and carries its own brand.
- Dock directory — every slip, boat, and neighbor
- Community feed and marina broadcasts
- Pump-out, fuel, and maintenance requests from a phone
- Vetted vendor marketplace with tenant reviews
- Boats for sale, boats wanted, and rental clubs
- Tenant satisfaction survey with trend reporting
02
Marina operating systems
The staff side: inventory and contracts, money in and out, the condition of the asset, and who is allowed where. Built for seasonal marinas with transient traffic, dry stack, and utilities that have to be metered and rebilled.
- Slip inventory, contracts, renewals, and waitlist
- Invoicing, autopay, dunning, and receivables aging
- Metered electric and water rebilling
- Work orders, hazard reports, and preventive maintenance
- Gate and dock access tied to account standing
- Staff roster, roles, and permissions
03
Data and benchmarking
Once a facility is on the platform, its performance stops being anecdotal. Owners get a monthly reporting pack; portfolio owners get facility-by-facility comparison; and we get the underwriting edge described on the capital side.
- Occupancy, rate, and revenue per linear foot
- Waitlist depth and seasonal churn
- Receivables, concessions, and collection velocity
- Ancillary attach: fuel, storage, service, transient
- Deferred maintenance and capital plan tracking
- Anonymized benchmarks against comparable facilities
Reporting cadence
- Weekly
- Occupancy, arrivals, open work orders, cash collected.
- Monthly
- Full operating pack: P&L against budget, rate and mix, receivables aging, maintenance status.
- Annually
- Rate study, capital plan, and a benchmark read against comparable facilities.
04
Implementation and migration
The reason marinas stay on paper is that switching looks terrifying. We do the migration — including the shoebox of contracts — and we train the staff on the dock, not over a webinar.
- Slip, contract, and tenant data migrated for you
- Legacy system export or paper capture, our labor
- On-site staff training and a season of hand-holding
- Phased rollout: staff first, tenants once it's solid
- No charge to migrate; you own your data, always
How it's engineered
Boring where it counts.
A marina's billing system is not the place for novelty. The platform runs on managed, mainstream infrastructure with a small, auditable permission model.
Engineering posture
- Infrastructure
- Managed serverless hosting and managed Postgres, with encryption in transit and at rest and automated backups.
- Access model
- Passwordless sign-in and role-scoped permissions — tenant, staff, manager, oversight — with per-marina data isolation.
- Tenant privacy
- Resident contact details and private posts are never exposed to other marinas, vendors, or oversight roles.
- Data ownership
- The marina owns its records and can export them in full at any time. No lock-in clause, no export fee.
- Assurance
- A formal SOC 2 examination is on the roadmap, not yet complete; current controls documentation is available on request.
Commercial model
Priced per facility, not per seat.
Marinas are staffed thinly and seasonally. Charging by the user would punish exactly the behavior we want — getting everyone on the system.
License
Annual platform fee per facility, scaled to slip count. Migration and training included. Tenants are never charged.
Managed
Platform bundled into a management or back-office engagement — software becomes a line in the operating budget rather than a separate decision.
Portfolio
Multi-facility agreements with consolidated reporting, shared benchmarks, and a single implementation team across the portfolio.
See it running on a real dock.
We'll walk your team through the platform using a live demo marina, then show you exactly what your facility's data would look like inside it.